I just wanted to let you know how happy I am with the job Kathy is doing as Director at Heritage Village in Platte City. I was always impressed with her nursing skills, even before her promotion. The staff turnover problem seems to have gotten much better and the quality of the staff, the work they do, and their attitudes have changed dramatically! It is so nice to come in and see familiar faces from week to week, and caregivers that I know are familiar with my mother and her needs. I have also noticed changes in the cleanliness and many improvements at the facility.
I also got to meet the new PA and visit with her. A physician who actually listens, takes notes, and cares. I wish she was my PA!
And a special thanks to Rose, who I feel does an outstanding job! I really appreciate all the care my mother has received from everyone at Heritage Village.
Thanks again,Eric Coleman
I truly appreciate the management and staff at Heritage Village. They went out of their way to assist me when I was searching for a facility for a loved one. The staff is attentive and the facility is always clean when I visit.Susan Baker
My brother and I live across the United States from our 86 year old Mother, who lived by herself in the family home. Due to a rapid deterioration in her health that limited her mobility, we had to find a place for her outside the home, with about 4 days’ notice. My brother and I flew in and quickly determined that the only place we were comfortable with was Heritage Village in Platte City, MO. This was largely due to the professionalism of the caring management and staff at the facility that greatly reduced the burden at a particularly stressful time for Mom and our family. Despite Mom’s infirmities and unfortunate situation, she tells me how wonderful the staff and facility are every time I talk with her. “They take really good care of me.” Despite the geographical distance, my brother and I get regular updates on Mom and her condition from management at Heritage Village. We can’t imagine having Mom any place else.Stanley M.
Having to find a place that will serve as a home for a loved one because they can no longer live by themselves is always hard. Heritage Village in Platte City has become my mother-in-law’s residence for almost two years. New ownership, management and staff have made major changes since she moved in. These improvements have not only brought better services for all residents, but made this truly caring environment feel like home. This helps the residents families know they are being cared for as if they are among family, to which I am grateful.Barbara L.
I appreciate the staff being kind and showing patience with my mom. Its great to see mom playing bingo, enjoying crafts, outings, and spending time in the TV room with other residents.Rick S.
The staff at Heritage Village of Platte City is friendly and helpful keeping my Mom engaged in social activities. A comfortably sized community with a hometown feel. Any questions or concerns are always handled to our satisfaction. I would recommend Heritage Village of Platte City for your loved ones.Phil S.